24/7 Nurse Advice Line for CHIP and STAR

CHIP and STAR plan members may call the 24/7 Nurse Advice Line to help them decide if their illness requires a visit to their doctor or the ER. Teens can also talk to a nurse privately.

Health Problems Don’t Always Follow a 9-to-5 Schedule

The 24/7 Nurse Advice Line is ready to answer your health care questions any time you need it. Si ocurre una situación médica inesperada, una enfermera puede ayudarle a decidir si debe llamar a su médico, ir a una sala de emergencias o un servicio de atención de urgencias, o bien tratar el problema usted mismo. A nurse can also help you after hours to access emergency medicines or durable medical equipment. They will let you know if you can wait to see the doctor the next day.

Call for health problems such as:

• Asma
• un bebé que no para de llorar
• Chronic health problems (back pain, diabetes, heart disease)
• mareos o dolor de cabeza intenso
• fiebre alta o dolor de garganta
• cortes o quemaduras
• y mucho más.

Fonoteca AudioHealth Library^®

When you call, you also can listen to audio tapes on hundreds of health topics, such as:

• embarazo,
• Diabetes
• Salud de los niños
• Presión arterial alta
• Enfermedades de transmisión sexual como VIH/SIDA

Call the Nurse Advice Line

You can talk to a nurse in private about any health problem. You can also speak with a nurse in your own language. Le ayudarán las 24 horas del día, los 7 días de la semana.

Call the 24/7 Nurse Advice Line at: 1-844-971-8906 (TTY: 711)

Note: This Value-Added Service has no limitations. CHIP and STAR members may access the Nurse Advice Line at any time.