¿Está buscando un profesional médico o un formulario o documento para administrar su cobertura? Obtenga la información que necesita. Estamos a sus órdenes.
Servicios de transporte (casos que no sean de emergencia)
Blue Cross and Blue Shield of Texas offers transportation for your medical needs at no cost. This includes rides to and from your doctor's office, a health care facility or pharmacy. BCBSTX contracts with Modivcare™ for these services.
What Are My Transportation Options?
Non-Emergency Medical Transportation (NEMT) Benefit
STAR and STAR Kids members can take advantage of NEMT at no cost. This is a covered benefit through Texas Medicaid.* Find out what the NEMT benefit covers and how to schedule a ride.
Value-Added Service (VAS) Transportation
CHIP, STAR and STAR Kids members have extra help getting a ride with VAS transportation. With this VAS, you can schedule a ride to health care appointments, approved health classes, events and more.
What is Non-Emergency Transportation?
Non-emergency transportation includes rides to and from your doctor's office or a health care facility. You must be getting covered services. ModivCare verificará que sus necesidades médicas estén aprobadas antes de coordinar el traslado.
Los traslados deben ser necesarios desde el punto de vista médico. Algunos ejemplos de traslados son:
- A doctor or dental appointment
- An urgent care or other health care facility
- Dialysis, diabetic screening or therapy
- Una farmacia
Transportation is for members who have no other way to get to a medical appointment. Esto significa que no pueda caminar, utilizar transportación pública o conducir. If you can take yourself, you must do so.
Get more details in the . You can also refer to the Member Handbook for your plan.
Llame al 911 si necesita traslado de emergencia. (You do not need an okay from BCBSTX in the event of an emergency.)
¿Tiene preguntas?
To find out more about transportation services or what your plan covers, call the BCBSTX Customer Advocate Department for your plan.
- CHIP and STAR, call 1-888-657-6061.
- STAR Kids, call 1-877-688-1811.
RECURSOS PARA ASEGURADOS
Herramientas y recursos útiles
Atención médica
Need to search for providers in your area? Or figure out where to go for care?
Buscar un profesional médicoFormularios y documentos
Para conocer detalles sobre su cobertura, consulte el manual para asegurados.
Check Forms and DocumentsComuníquese con nosotros
If you have questions about your plan, call the Customer Advocate Department.
Obtener más ayuda* CHIP plan members do not have NEMT as a covered benefit. Transportation benefits for CHIP members are covered only as a VAS.
ModivCare es una compañía independiente que tiene un contrato con Blue Cross and Blue Shield Texas para prestar servicios de transporte a los asegurados con cobertura a través de BCBSTX.
BCBSTX no realiza aprobaciones, representaciones o garantías con relación a los proveedores externos ni a los productos y servicios provistos por estos.